The Team

Rachel Zeldin - Founder & CEO of I'm Sorry to HearRachel Zeldin | Founder & CEO

A Philadelphia native, Rachel earned a bachelor’s degree in International Business & Economics from Drexel University.

Following 5 years working globally in international financial services, Zeldin switched to pursue the start of a funeral planning platform that she wished her family had when her great uncle died.

I’m Sorry to Hear is her first start-up which she tackles with passion and persistence, with the goals of providing equal access to information on funeral planning and encouraging the sharing of one’s personal funeral planning experiences.

She is a frequent speaker on the topic of funeral planning, is the co-founder of Death Café Philadelphia, and is a founding member of the newly established Funeral Consumers Alliance of Greater Philadelphia.

Rachel has been selected as a 2014 Fellow in the Alliance of Women Entrepreneurs (AWE) as well as the Tribe 12 Fellowship program and Project Liberty digital media incubator. 

Headshot of Duane Hutchins CTO I'm Sorry to HearDuane Hutchins | CTO

Duane is a senior software developer who manages teams of engineers and designers through successful project implementations. Well versed in front-end and back-end website development, in his spare time is dabbles in iOS app development.

Please join us over at the new Funerals360 website:

I'm Sorry to Hear announces the launch of the new Funerals360! We invite you to join us on our new site filled with all the great information you find here but in a mobile-friendly and modern new site.

As of May 1, all I'm Sorry To Hear users will be redirected to Funerals360.

Please join use there now: